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How to fix game crashes after the PUBG logo appears

PUBG is a massive game and not just in terms of players. It is complex beyond the matches and games that are hosted and played everyday. On top of that, the game gets regular updates and improvements to keep it fresh. Its baseline hardware requirements do not change despite all this.

game crashes after the PUBG logo appears

Game crashes after the PUBG logo appears

PUBG is an app and like any app, it too can crash. The crash can be a result of a poorly installed or poorly developed update, or it might be a problem with your system. If the game crashes every time you open PUBG, and you’re unable to get beyond the game’s logo, try the fixes below.

Update the game

Make sure PUBG is up to date. If the game isn’t up to date, you will not be able to play it. You may be able to launch it but it will quit before you can so much as see a loading screen.

  1. Open Steam.
  2. Go to Library.
  3. Select PUBG from the column on the left.
  4. In the pane on the right, select the Update option.
  5. Wait for the update to download and install.
  6. Once installed, open the game.

Update Steam

Like games, Steam too is an app and it updates regularly. Steam updates don’t normally block games from running but it is a good idea to keep it up to date because a game may not run if it detects your Steam client is not up to date.

  1. Open Steam. 
  2. Go to Steam>Check for updates.
  3. Download the available updates and restart the Steam client.
  4. Open PUBG and it should load.

Verify PUBG files

Game files can be corrupted. This can happen when the game updates, when Steam updates, or when your OS updates, among other things. With Steam games though, the file corruption is fairly easy to fix.

  1. Open Steam.
  2. Go to Library.
  3. Right-click PUBG in the column on the left and select Properties.
  4. Go to the Local Files tab.
  5. Click Verify integrity of game files.
  6. Allow Steam to check the files and fix any problems that it finds.

Update drivers

PUBG needs a GPU to run smoothly and your GPU must be running the latest drivers that are available for it. One reason the game might suddenly stop working is because it has updated but your GPU drivers have not.

  1. Open Device Manager.
  2. Expand Display Adapters.
  3. Right-click your GPU and select Update driver from the context menu.
  4. Search online for driver updates and install them.

Note: It might be a good idea to use the Nvidia GeForce Experience app or the AMD Combined Chipset and Radeon Graphics driver installer to install the latest drivers if Device Manager doesn’t find anything. 

Hardware changes

PUBG isn’t meant to run on low-end systems. It may even have difficulty running on a mid-tier system if the graphics’ settings are set too high. In this case, some players choose to overclock their GPU. Overclocking a GPU is fairly common in the gaming community but it is something that must be done right. Even then, not all games may run well on an overclocked GPU. If you’ve recently overclocked your GPU, its new settings may not be suitable to run PUBG. Return it to its factory settings and you should be able to play the game.

Clean install PUBG

If all else fails, the problem can be resolved by reinstalling PUBG. This solution is tedious because you will need to download the game again and it’s fairly large in size.

  1. Open Control Panel.
  2. Go to Programs>Uninstall a program.
  3. Select PUBG and click the Uninstall button.
  4. Once the game has been uninstalled, download it again on Steam

Conclusion

PUBG is a game but games are, at the end of the day, apps. They’re prone to problems like any other app, including crashes. If the game is the only app that’s crashing, a clean install should fix it. If you’re running apps that may be considered cheat-ware by PUBG, quit them and then clean install the game.