Microsoft Teams Not Loading: FIX Teams Crashing, Freezing or Fails to Load

If you’re facing Microsoft Teams not loading, you’re not alone. Many users report that the desktop app either freezes, crashes, or displays a loading error. This problem can arise for various reasons, such as corrupted files, a full cache, or network authentication issues, all of which can cause the app to fail. These errors are most commonly encountered in the Microsoft Teams desktop application.

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Microsoft Teams Not Working (SOLVED)

Here are some fixes and bypasses that you can apply to get rid of this error:

1. Login through Web or Mobile Application

This is the easiest error bypass if you are in a hurry to join a meeting on Microsoft Teams. Here is the step-by-step instructions on how to log in to MS Teams through web and mobile apps:

1. Go to the Microsoft Teams web app.
2. Login with your Microsoft Team account.

3. The Web app for Microsoft Teams is similar to the desktop app, and you will enjoy the same functionality.
4. You can also use the Microsoft Teams Android and iOS apps as well.

2. Close the App using the Task Manager

If Microsoft Teams freezes or doesn’t load properly, you can use a quick trick involving the Task Manager to fix the issue. Follow these steps to close the app using the Task Manager:

1. Press the Windows key on your keyboard and type Task Manager. Press Enter on your keyboard to open the Task Manager.
2. Find Microsoft Teams in the list. Right-click on it and select End Task. This will close the app completely.
3. Now, relaunch the app to see whether the Microsoft Teams freezes again or not.

3. Sign out of Microsoft Teams

If Microsoft Teams keeps crashing or not loading, sometimes signing out of the app and then signing in fixes the issue. Here are the steps to sign out of Microsoft Teams:

1. Open the Microsoft Teams app. In the top-right corner, click on the profile icon.
2. Now select Sign Out.

3. Close the app and make sure that it’s not running in the background.
4. Relaunch the Microsoft Teams app and sign in again. Now, see if your problem is fixed.

4. Install the newest Update for the Microsoft Teams

Your problem might be related to a bug that prevents the app from loading properly. So, a new official update can solve the issue. To do this, follow the steps below:

1. Open the app.
2. In the top right corner, click on the three dots icon. Then select Settings.

3. In the settings menu, from the bottom left corner, click on About Teams.

4. Now, the app will search for new updates, and if there are any, you can download and install them. After the installation, make sure that you can see this message on the About Teams page: “You’ve got the latest version.”

5. Repair or Reset the App

Windows offers the option for repairing or resetting apps to get rid of bugs or unpredictable problems. Follow these steps to repair or reset the Microsoft Teams app:

1. Click on the Windows logo in the bottom-left corner of your screen. Then select Settings, which is indicated by a gear icon.

2. In the newly opened window, click on the App.

3. In the list of apps, find Microsoft Teams and click on it.

4. Click on the three-dots option next to the app’s name and then select Advanced Options.
5. Now, you can see the Repair and Reset options. First, try repairing the app and then the Reset option because, unlike repairing, resetting the app will delete its data.

6. Clear Microsoft Teams Cache

Clearing the Microsoft Teams cache can fix the app freezing and crashing.

Windows:

1. Open Task Manager and make sure all Microsoft Teams related services are running in the task manager. Exit those services and processes as well.
2. Open File Explorer, click on the address bar, paste the following, and tap Enter.
3. Now locate the folders Application Cache, Blob_storage, Cache, and GPUCache.
4. Open each one of them and delete everything inside these folders.
5. Now open the Databases folder, and delete the .db and any other file inside.
6. Open the indexedDB folder and delete any files that are inside.
7. Now locate Local Storage and TMP folders and delete any files inside these two.

8. Reboot your computer.

Mac

1. Make sure Microsoft Teams is closed by right-clicking on the Teams icon and selecting Quit.
2. Go to the /Applications/Utilities folder in the Finder and open Terminal.
3. Enter these commands in the terminal and make sure to press Return after each command:

rm -rf ~/Library/Group Containers/UBF8T346G9.com.microsoft.teams

rm -rf ~/Library/Containers/com.microsoft.teams2

4. Reboot your Mac.

7. Re-enable or Update the Driver for the Display Adaptor

One common issue with the Microsoft Teams app originates from a corrupted or outdated display adaptor driver. So you can update or re-enable the drive to resolve the issue.

Follow these steps:

1. Press the Windows key on your keyboard. Type Device Manager and press Enter to open it.
2. Now, find Display Adapters in the list and click on the little arrow next to it to see your display adapter.

3. Right-click on your adapter’s name and select update to see if there is an update for the driver. You can also click on Disable Device and then Enable Device to see if the issue goes away.

8. Use the Windows Troubleshooter

Windows provides a built-in troubleshooting feature that can help use in these situations. To utilize this feature, follow these steps:

1. Press the Windows key on your keyboard and type Control Panel. Press Enter to open it.
2. In the top-right corner of the page, click Category and select Large icons.

3. Now, find Troubleshooting and click on it.

4. From the left menu, select View all.

5. Find and select Windows Store Apps in the list of troubleshooting categories.

6. Click on Next to start the troubleshooting process and see if this method solves the issues you’re having, such as Microsoft Teams keeps crashing.

9. Update Your Operating System

Many seemingly unsolvable software issues can be resolved just with an OS update. Using an outdated version of Windows or macOS can be the source of Microsoft Teams not loading. With these simple steps, you can find out if your system needs an update:

Windows:

1. Press the Windows key on your keyboard and select Settings.
2. Click on Windows Update in the top-right corner of the screen.
3. If Windows automatically detects an update, you’ll see a Restart required message on the screen. Otherwise, click on the Check for Update button to ensure there are no new updates available.

4. Some updates are optional, so you can click on View all optional updates to see if there are any updates related to Windows Store apps.

Mac:

1. Click on the Apple logo and then select System Settings.
2. Select General and then click on Software Update.
3. In this step, the OS automatically checks if there is a new update.
4. When the OS detects a new update, the Update button will be available. Select it.
5. Now, the system will ask you to enter your administrator password.
6. The installation process will begin, and after one or more restarts, you can use the newly updated software to check if your problem with Microsoft Teams not loading is fixed.

10. Reinstalling Microsoft Teams

Although it may not matter much what the cause of this is (corrupt files, etc.) it does seem like a fresh installation of Microsoft Teams has worked for many users facing this error. Here’s how you can uninstall and reinstall MS Teams.

Windows:

1. Open the Settings app and go to Apps.
2. Select the Apps and features tab.
3. Select Microsoft Teams program. Click the Uninstall button and follow the on-screen prompts.
4. Reboot your PC once the uninstallation is complete.
5. After reboot, download and install the latest version of the Microsoft Teams from the official site. Click here to download
6. After the installation is complete, log in with your credentials.

Mac:

1. In your Mac’s Dock, select the Launchpad icon.
2. Click and hold the Microsoft Teams until it jiggles.
3. Click on the X icon in the top-left corner of the app icon.
4. When the system asks for your confirmation, click on Delete.
5. Open the Mac App Store and sign in.
6. Click on your name in the corner of the screen.
7. Find the Microsoft Teams app in the list and click the Install button.

Conclusion

We have found these 10 effective methods to resolve the Microsoft Team not loading errors.

If you’re experiencing freezing and crashes in other apps, or generally on the OS, it’s possible the problem isn’t with Microsoft Teams but with the OS. Something might be dragging the system resources down, or the OS might have other stability issues that you will have to troubleshoot.

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Ali Waqas

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