How to check connection speed on Zoom
Zoom isn’t like other apps. Apps like Zoom (video calling solutions) tend to use more bandwidth. You may think that you’ll be fine if you have a decent internet connection that plays Netflix and YouTube videos without any trouble and you may be right for the most part, but not always.
Connection speed on Zoom
We all assume that the internet speed we get when we, for example, stream a video on YouTube or download a game on Steam is the same. This may not be the case if;
- Your ISP throttles bandwidth based on the type of internet traffic
- Zoom’s own servers are slow or having connection or congestion problems
Your internet’s speed may be fine but Zoom isn’t able to use it.
Check connection speed on Zoom
To check the connection speed on Zoom, you must first know what your internet speed currently is.
- Visit SpeedTest.net.
- Click Go.
- Note the download and upload speed when the test completes.
Next, you need to start a Zoom meeting. You can try a test call or you can do this when you’re in a meeting. It will not interrupt the meeting.
- Start a test call or join a Zoom meeting.
- Once the meeting has started, go to the main Zoom app window.
- Click the Cogwheel button at the top right to open the app’s settings.
- Go to the Statistics tab.
- Look for Bandwidth and you will see the speed you’re getting.
- Go to the Audio, Video, and Screen Sharing tabs one-by-one to see the quality of the connection.
Improve connection speed
If your Zoom meeting is patchy, you can try a few things to get a faster or more stable connection within the limits of your actual internet speed.
- Quit other apps that may using the internet.
- Make sure the Zoom app is up to date.
- Rejoin the meeting.
Conclusion
If you keep getting slow download speeds in Zoom, ask your ISP if the traffic is throttled. There may be a special plan you have to upgrade to in order to get better internet speed for video call apps. You can check if the same problem occurs with other video conferencing tools like Google Meet or Microsoft Teams. If not, the slow internet connection may be a Zoom specific issue. You can try reinstalling the app, making sure you don’t have any network utilities installed that are interfering with the connection, and that you aren’t using a VPN to connect to Zoom.
