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How to reinstall Zoom on macOS

Zoom has a macOS app however, it isn’t on the Mac App Store. You can download the Zoom app for macOS from the official Zoom website. Once downloaded, you have to run the PKG file and it will install as a package to macOS. 

Reinstall Zoom on macOS

Zoom runs into problems occasionally and often an easy fix to many of the app’s problems is to uninstall and reinstall it. Zoom installs as a package which is why you cannot uninstall it from Launchpad. Uninstallation is a slightly different proces.

Uninstall Zoom on macOS

To uninstall Zoom, you can do one of two things.

Uninstall Zoom from app menu:

  1. Open Zoom.
  2. On the menu bar, go to Zoom>Uninstall Zoom.
  3. Confirm that you want to uninstall Zoom.
  4. Zoom will be uninstalled.

Uninstall Zoom from Applications folder:

  1. Open Finder.
  2. Navigate to the Application folder.
  3. Right-click the Zoom app and select Send to bin.
  4. Confirm you want to remove the app.

Note: This second method should be used only if you’re unable to open the Zoom app. If the app is opening, you should always use the built-in option to remove the app.

Reinstall Zoom on macOS

Now that Zoom has been uninstalled, you can install it again.

  1. Visit the official Zoom download page in your browser.
  2. Save the PKG file to your desktop.
  3. Open the PKG file.
  4. Follow the on-screen instructions to reinstall Zoom.

Once Zoom has been reinstalled, you will need to sign in to the app again. Any settings that you previously had e.g., the camera or audio settings will have to be reset. A reinstall basically means that everything from the system was removed and new files and directories were created.

Your scheduled meetings will not disappear. They are associated with your Zoom account and not with a particular app. This information syncs online and whenever you sign into your Zoom account on any device or in any official Zoom app, they will be present.

Conclusion

Reinstalling an app is akin to a hard reboot. It’s often an easy fix to many complex problems. An app can be corrupted either during installation, when it’s updating, or during normal use if something unexpected happens to your system (abrupt shut down). For end users, it isn’t practical trying to figure out where the corruption in files is. Instead, removing the app completely and installing it again is simpler. With Zoom, it’s only slightly different because the app doesn’t originate from the Mac App Store.