Snapchat Streak Lost? Here’s How to Recover It
Snapchat is intuitive and engaging due to its myriad of fun features, albeit many users would argue about Snapstreak being their favorite of the pack. While I share their sentiments, note that this feature requires commitment, with failure to keep up resulting in a loss of the challenge you initiated with a friend.
However, there’s no need to fret if you lost your Snapstreak. Snapchat has made provisions for a recovery process that you can harness to resume your streak from where you left off. Read on below to find out how.
How Does Snapchat Streak Work?
If you lost your Snapchat Streak, chances are you only have a limited understanding of how the features work, hence your reason for trivializing it.
While a Snapstreak is just a symbol that denotes the uninterrupted daily exchange of snaps between two users, failure to keep up with the momentum in a day will make you lose your streak.
To get a Snapstreak, you and a friend must have shared direct snaps for more than three consecutive days. You get a 24-hour grace to send a direct snap to your friend per day, and there’s an hourglass timer ⌛ to remind you of your streak.
Snapstreak automatically kick-starts after you do, as discussed earlier, and you can ascertain this with the fire symbol 🔥 that appears in front of your friend’s name. You also get to see a number indicating the number of days the streak has been on.
One brilliant aspect of Snapstreak I love is that the symbol is not static; depending on the number of days your streak has been on, you’ll get a special sign indicating that you’ve reached certain milestones.
Snapchat Streaks Lost: How to Recover it
With the breakdown of how the feature works out of the way, it’s time to recover your lost Snapstreak. But do not get your hopes up yet. Snapchat support team reviews the recovery process, and unless you have a cogent reason for breaking your streak, you’ll have to start a new one from scratch.
Nonetheless, the recovery process is still worth giving a shot. Follow the steps below:
- Open the Snapchat app and tap your profile in the left corner of the screen
- Next, tap the Settings icon at the top-right corner
- You’ll be taken to the Settings screen. Scroll down to the Support section and click I Need Help
- On the next screen, click on the Snapstreaks icon
- You’ll be taken to a FAQ screen for Snapstreak. Scroll down and find a blue-colored Let Us Know text
- Next, select from the options I’ve Lost My Snapstreak
- Scroll down a little and then fill out the provided form
- Tap Send when you’re done filling the form
Why Did My Snapchat Streak Disappear?
If your snapstreak suddenly disappeared despite you and your friend sending snaps to one another as required, don’t fret. There are such instances on the app, which mostly stem from a bug. When this is the case, you can report to the Snapchat support team, and they’ll help rekindle the fire on your profile and that of your friend.
Of course, they’ll investigate the situation to ensure your failure to maintain the streak is not the reason for its disappearance. And you’ll certainly get your streak back if it’s not your fault.
To report your missing streak, visit Snapchat Support and select the bubble for My Snapchat isn’t working. You’ll get a response from the support team that reads, “Oh no! What isn’t working?” Tap on the bubble for Snapstreak to respond to this query.
At this point, you’ll see all the rules and guidelines for keeping a streak going. If you’re sure about not flouting any of them, tap Yes next to Still Need Help? You’ll get a form to fill out as in the previous section.
Provide all the necessary details in the form, and you’ll get a response in 24 hours. In some cases, your streak will be restored automatically if your application is convincing.
How to Keep a Snapstreak Without the Other Person Replying
If the other person you’re on a streak with doesn’t reply to your snaps, you’ll lose your snapstreak in 24 hours. The only way to salvage the situation is to send them a reminder outside of Snapchat. Waiting for the other person to come on Snapchat might just not cut it.
If you know an Instant messaging app where they’re more active, shoot them a message there, be it WhatsApp, Facebook, or Instagram. And if worse comes to worst, dial up their phone number or send an SMS. The other person might just not give much importance to the streak as you.
Do anything it takes to keep the streak going; there’s no harm done.
Related: How to Delete Snapchat: Learn the Right Method
Snapchat Streak Ideas
Looking to keep your streak going at all costs? Then you might find these ideas handy:
Send a black screen: Not going out for the day or don’t have a decent picture to send? No problem. Just cover your camera lens with a piece of clothing or your finger, then send it as a snap. Yes, just about any snap counts to keep your streak. It doesn’t matter what it looks like.
Edit Your Friends’ Name: Snapchat sorts your friends in the order of how frequently you contact them, so the rest drops to the bottom of the list, even if they’re on a Snapstreak with you. To make them easy to find and remember that you’re on a Snapstreak, edit their names and add a symbol or number that’ll make them easy to identify.
Final Notes
That’s all you need to do to stand any chance of recovering your Snapstreak. The rest boils down to the support team finding the information in your form convincing. Ensure all information in the questionnaire is accurate.
If you’re lucky enough to get your streak back, do well to send snaps of just about anything to your friends. This keeps your streak going, so you don’t always have to wait for that perfect moment or background to take a pic of yourself.
